Welcome to Madi's Crochet & Craft! We are delighted that you've chosen our handmade creations. Please review our shipping policies below to ensure a smooth and pleasant shopping experience!
Processing Times
All of our products are handmade with care and dedication. Please allow the following times for order processing:
- Beaded Items: 3-5 business days
- Artworks (Paintings, Clay, Paper Mache): 4-6 weeks
- Crochet Items: 6-8 weeks
Shipping Rates & Delivery Estimates
Shipping costs are calculated based on the destination and weight of the package. Delivery times are as follows:
- Domestic Shipping (Within the USA):
- Standard Shipping: 3-7 business days
- Expedited Shipping: 1-3 business days
Please note that we currently only ship within the United States, but we are looking forward to expanding our shipping!
Shipping Carriers
We partner with reliable shipping carriers to ensure your orders arrive safely and promptly. Our primary carriers currently include:
- USPS (United States Postal Service)
Order Tracking
Once your order has been shipped, you will receive an email with the tracking information. You can use this information to monitor the delivery status of your package.
Shipping Restrictions
- We do not ship to APO/FPO addresses.
- We currently only offer domestic shipping within the United States.
Delayed or Lost Packages
While we strive to ensure timely delivery, delays may occur due to unforeseen circumstances such as weather or carrier issues. If your package is significantly delayed or lost, please contact us at [email protected] for assistance.
Incorrect Addresses
Please double-check your address at checkout. If you realize an error in your shipping address, contact us immediately at [email protected]. We cannot be held responsible for orders shipped to an incorrect address provided by the customer.
Returns and Exchanges
For information on returns and exchanges, please refer to our Returns and Exchange Policy page!
Contact Us
If you have questions or concerns regarding our shipping policies, please reach out to us at:
Email: [email protected]
Thank you for shopping with Madi's Crochet and Craft! We appreciate your support and are committed to providing you with beautiful, handmade creations and excellent customer service.